Anti-slavery statement

Introduction from the Group Chief Executive Officer

We are committed to improving our systems to combat slavery and human trafficking and recognise our responsibility to take a robust approach.

Our aim is to ensure that our corporate activities and supply chains are free from slavery and human trafficking.

Organisation Structure

We are a national provider of veterinary care. We are the parent company of the Independent Vetcare Group (Group), and our ultimate parent company is Independent Vetcare Holdings Limited (Parent Company). Our Parent Company has its head office in Keynsham, England.

At the end of the financial year September 2017, the Group had 4054 employees in the UK on a full time equivalent basis.

Our Business Structure

At the end of September 2017 our business operated from 450 veterinary surgeries in the UK and a further 180 in seven other European countries. We also have an online veterinary pharmacy business based in the UK.

Our Policies on Slavery and Human Trafficking

We are committed to ensuring that there is no modern slavery or human trafficking in our supply chains or in any part of our business. Our Anti-slavery and Human Trafficking Policy reflects our commitment to acting ethically and with integrity in all our business relationships and to implementing and enforcing effective systems and controls to ensure slavery and human trafficking is not taking place anywhere in our supply chains.

Due Diligence Processes

IVC undertakes due diligence when considering taking on new suppliers with whom we engage at group level, and regularly reviews its existing suppliers. Our due diligence and reviews include:
  • mapping the supply chain broadly to assess particular product or geographical risks of modern slavery and human trafficking;
  • evaluating the modern slavery and human trafficking risks of each new supplier at group level;
  • conducting supplier audits or assessments of major group suppliers, which have a greater degree of focus on slavery and human trafficking where general risks are identified;
  • invoking sanctions against suppliers that fail to improve their performance in line with an action plan or seriously violate our supplier code of conduct, including the termination of the business relationship.

We have in place systems to:
  • Identify and assess potential risk areas in our supply chains.
  • Mitigate the risk of slavery and human trafficking occurring in our supply chains.
  • Protect whistle blowers.

Supplier Adherence to our Values

We have zero tolerance to slavery and human trafficking. To ensure all those in our supply chain and contractors comply with our values we have in place a supply chain compliance programme.


To ensure a high level of understanding of the risks of modern slavery and human trafficking in our supply chains and our business, we will provide training to relevant members of staff.

This statement is made pursuant to section 54(1) of the Modern Slavery Act 2015 and constitutes our Slavery and Human Trafficking Statement for the financial year ending 30 September 2017.