We are looking for a positive and approachable individual who has a genuine passion for providing outstanding client care and client experience. No two days are the same in this role, so if you are looking for a challenge and the ability to make a difference, please read on! 

Our outstanding Client Care team are there for our clients, answering the phone, welcoming them and their pets into the practice and ensuring they are looked after and have everything they need every step of the way. They are a professional, friendly, and dedicated team, and often the first contact with our clients so are vital to our business. 

Your role as Client Care Advisor will be for the Mickleover practice. The role will be very varied with no two days being the same. If you are looking for a challenge and the ability to make a difference, this is the role for you! 

You will be taking phone calls, making appointments, assisting clients with queries, reassuring clients, listening to their needs, taking payments, solving problems and generally 'being there' for our clients.  

You will be employed on a flexible contract of 20 hours per week, However, we would be happy to consider a job share. The shifts vary to fit in with the business need but will be between the hours of 8:30am and 7:00pm weekdays and 8:30am to 6:00pm on a Saturday. The role requires the successful applicant to be able to work on a weekend rota. Rotas will be produced at least 4 weeks in advance and are subject to change due to the needs of the business. 

The salary will be up to £11,897 per annum.

We are one of the largest providers of veterinary care in the Midlands, with eleven small animal practices across Derby & Burton, a state of the art small animal hospital and a dedicated team of Farm and Equine vets serving the East Midlands region.

In response to the steady rise in demand for the veterinary care for companion animals, Scarsdale Vets now provides quality care across a wide range of animal species.

 

As a BAME and LGBTQ+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process