Looking to take first steps in a veterinary practice or looking to gain experience in a new environment? We are looking for a receptionist to complement our team here at Wood Street Veterinary Group. 

Our reception team are essential in maintaining the smooth operation of our practice and ensuring the satisfaction of our clients and the well-being of their pets. Within this role you will work across all 5 of our branches in Barnet, Cockfosters, Enfield, Holders Hill and Radlett which keeps the job exciting, interesting and mixing with all our teams. 

We are seeking a friendly, organised, and compassionate Receptionist to join our team. As a receptionist, you will be the first point of contact for our clients, ensuring they receive a warm welcome and professional service. 

A typical day will include greeting clients and their pets with a warm and friendly demeanour, managing appointments by scheduling, confirming, and coordinating visits. You'll handle various administrative tasks such as answering phone calls, responding to emails, and managing paperwork. Accurate maintenance of client and patient records will be key, along with providing clear updates to clients regarding their pets' care and treatment plans. Additionally, you'll support the veterinary team by ensuring smooth communication and coordination of services. 

 

At Wood Street Veterinary Hospital, we have been dedicated to providing exceptional care for pets and their families for over 50 years. We are a fully accredited small animal hospital offering a wide range of services to meet the health and wellbeing needs of your pets. Our experienced team of vets, nurses, and support staff is committed to delivering the highest standard of veterinary care in a welcoming and compassionate environment. 

 

At Wood Street, we pride ourselves on being a trusted partner in our patient’s health, building lasting relationships with our clients, and always putting their pet's welfare first. Whether it’s routine check-ups or specialist treatment, our dedicated team provides the best possible care. 

 

 

We are looking for someone with excellent communication skills, both verbal and written, and strong organisational abilities with a keen attention to detail. The ideal candidate should be able to multitask and prioritise tasks effectively in a busy environment. Proficiency in using veterinary software systems for scheduling and record-keeping is essential. While knowledge of basic laboratory procedures and veterinary terminology is preferred, full training will be provided for the right candidate. 

 

This is a full-time, day shift position, working 40 hours per week. The hours of work are between 8am-9pm with a rolling rota for Saturdays.  

  

We recognise that our people are fundamental to the success of our business. Investing in our people, premises and processes is at the heart of what we do. In addition to a competitive salary, you will benefit from: 

 

 

As a BAME and LGBTQ+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.