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40 hours per week across 7 days, including one weekend per month
Monday - Friday, 11:00am - 7:30pm
Saturday - Sunday, 7:00am - 3:30pm
Pick and pack customer orders accurately and efficiently to company standards
Dispense prescribed medications following training and company procedures
Receive, count and book in deliveries accurately
Check stock for discrepancies, damages and expiry dates, escalating issues where required
Store products correctly to ensure stock is readily available for fulfilment
Support stock replenishment, stock takes and inventory accuracy
Maintain a safe, clean working environment and comply with Health & Safety procedures
Carry out additional warehouse duties to support the wider team as required
Previous experience within a pick and pack or warehouse environment
Experience working within an ecommerce fulfilment operation
Good Microsoft Office skills, including Word and Excel
Strong attention to detail and accuracy
A customer-first approach and positive attitude
The ability to prioritise workload, multitask and work independently or as part of a team
A supportive, flexible and approachable manner
Valid Forklift licence
A supportive and collaborative team environment
Ongoing training and development opportunities
The opportunity to build your skills across warehouse operations and fulfilment
A culture focused on teamwork, continuous improvement and delivering great customer experiences
5 weeks’ annual leave plus bank holidays
Additional holiday entitlement with length of service
Your birthday as a paid day off
Company pension scheme (Employee 5% / Employer 3%)
Healthcare Cash Plan
Employee Assistance Programme and wellbeing support
Family-friendly policies
Cycle to Work scheme
Staff discounts on products and veterinary services
Access to employee discounts and cashback offers
Free parking
Regular engagement activities and company events
Dog-friendly workplace
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Pet Drugs Online is one of the UK’s leading online pet pharmacies and retailers, helping pet owners access trusted medication, healthcare products, and everyday essentials quickly, safely, and conveniently. As part of the IVC Evidensia Group, Pet Drugs Online combines the agility of a growing ecommerce business with the strength and expertise of a leading veterinary care organisation.
We're looking for a reliable and motivated Warehouse Operative to join our fulfilment team. You'll play a key role in ensuring customer orders are picked, packed and dispatched accurately while supporting the efficient receipt, storage and replenishment of stock. This is an excellent opportunity to join a fast-paced ecommerce environment where teamwork, accuracy and customer satisfaction are at the heart of everything we do.
How You’ll Make a Difference
As a Warehouse Operative, you'll help ensure every customer order is processed accurately and efficiently while maintaining high standards of stock control, organisation and safety throughout the warehouse.
Your role will involve supporting both the fulfilment and goods-in functions, helping to keep products available, orders moving, and customers receiving the high standard of service they expect from Pet Drugs Online.
Working Pattern
Key Responsibilities
You Might Be a Great Fit If...
We're looking for an organised and dependable individual who enjoys working in a fast-paced environment. You'll bring:
Desirable
How We’ll Support You
At Pet Drugs Online, we're committed to helping our people develop and succeed. When you join us, you'll benefit from:
What We Offer Our Team
We're committed to supporting our people through career development opportunities, wellbeing initiatives and a culture where everyone can thrive.
Whether you're starting your warehouse career or looking for your next challenge, Pet Drugs Online offers the support, opportunity and community to help you grow.
Pet Drugs Online
Unit 7B, Burnett Business Park, Gypsy Lane, Keynsham, BS31 2ED, United Kingdom
At IVC Evidensia we are a committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
Any questions before applying?
Speak to Danielle Hughes from our recruitment team who would be happy to help you with any questions you have before applying for this role.