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Oversee the day-to-day running of the practice Lead, manage, and develop the practice team Drive financial performance, budgeting, and KPI management Ensure compliance with clinical, regulatory, and health & safety standards Deliver exceptional client service and patient care Support recruitment, onboarding, and performance management Foster a culture of collaboration, accountability, and continuous improvement Has proven management or leadership experience (veterinary or healthcare background desirable but not essential) Demonstrates strong commercial awareness and financial acumen Is an excellent communicator with the ability to motivate and engage teams Thrives in a fast-paced environment Is organised, proactive, and solutions-focused Has a genuine passion for people development and client care
6.6 weeks annual leave Additional time off for your birthday Increasing annual leave based on length of service Private medical insurance Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay Cycle to work scheme Initiatives focused on employee wellbeing Non-accidental injury support CPD Allowance Learning and development opportunities via the IVC Evidensia Academy Access to Vetlexicon - our encyclopaedia provider Infection prevention and control programme Quality Improvement Programme Discretionary performance-based bonus scheme Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers Pension scheme Discounted staff pet care Apply
Practice Manager
Castle Vets Pet Healthcare Centre, Reading, Reading, South East
Discipline: Leadership
Full Time, Part Time, Flexible
Up to £45,000 DOE
Are you an experienced leader with a passion for delivering exceptional client and patient care? Castle Vets, part of IVC Evidensia, has a rare opportunity for a dynamic and motivated Practice Manager to lead our friendly team in Reading.
This is a site-based, people-facing leadership role, perfect for someone who enjoys building strong relationships, supporting others to succeed, and making a real difference to both team and client experience.
This is a full time and/or part time role, flexible between the hours of 8am – 7pm.
Proud to Be Part of IVC Evidensia
At IVC Evidensia, we’re driven by the passion and commitment of our people - across clinical, operational, and support teams. With over 2,500 clinics and hospitals in 20 countries and around 41,000 employees, we work together to care for around 25,000 animals every day. United by a shared purpose - Healthy Animals, Happy Owners - we’re proud to champion long-term animal health and welfare through the dedication of every individual across our international network.
The Role
Working closely with the CD, Head Nurse, Head Receptionist & Finance Administrator, you will play a key role in ensuring the smooth day to day running of the practice while enhancing both team and client experience. Your responsibilities include:
We are looking for someone who:
Our Practice & Team
Castle Vets is a well-established, small animal hospital in the centre of Reading with a strong reputation for high clinical standards and compassionate care. We have a very experienced team, with six vets having over 10 years’ qualifications as well as our 12 supportive nurses.
We foster a collaborative, supportive culture with a strong emphasis on knowledge sharing, while also embracing fresh ideas and innovation.
You Matter to Us – Your Benefits at a Glance
Work Life Balance
Wellbeing
Development
Additional
Apply today and help us continue caring for our community.
Castle Vets Pet Healthcare Centre, Reading
1 Tilehurst Road, Reading, Reading, RG1 7TW, United Kingdom
Animals treated
Dogs, cats & small pets
Exotic Friendly
Rabbit Friendly
Chicken Friendly
At IVC Evidensia we are a committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
Any questions before applying?
Speak to Megan Dawson from our recruitment team who would be happy to help you with any questions you have before applying for this role.