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A key client-facing role within a supportive and collaborative practice team
Clear career pathways with progression opportunities within client care and practice leadership roles
Ongoing learning and development supported by experienced colleagues and practice teams
A values-led culture focused on care, community, and continuous improvement
6.6 weeks' annual leave
Additional annual leave for your birthday, which will be added to your holiday allowance
Increasing annual leave accrued through length of service
Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
Healthcare Cash Plan
Cycle to Work scheme
Learning and development opportunities via the IVC Evidensia Academy
Pension scheme
Discounted staff pet care
Voluntary benefits: choose from a range of benefits to suit you
Access to discounts/cashback with hundreds of participating retailers
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Veterinary Receptionist
Corner House Vets, Herne Bay, South East
Discipline: Non-clinical Support
Full Time
Role: Veterinary Receptionist
Location: Corner House Vets, Herne Bay
Contract: Full-Time, Permanent
We are a fully equipped small animal practice that sees a busy and varied case load. You will be joining a collaborative team of 4 vets, 1 head nurse, 7 RVN’s, 3 receptionists and a long standing and accomplished director of practice. You will have an approachable established management team who love to collate ideas with team members to make sure the practice is working well for all with continued growth and development.
IVC Evidensia is the UK and Europe’s leading veterinary care group, made up of over 900 practices and referral hospitals, united by a shared purpose of happier animals, happier owners.
At IVC Evidensia, we believe careers should be built without limits. Our people are supported to make more clinical impact, access more career opportunities, and play an active role in their local and professional communities. Through investment in learning, innovation, and wellbeing, we create environments where our teams can grow in confidence, capability, and fulfilment—at every stage of their career.
How you'll make a difference
As a Receptionist, you will be the first point of contact for clients, playing a key role in delivering a welcoming, professional, and compassionate experience at every interaction.
You’ll support the smooth running of the practice by managing appointments, handling enquiries, supporting client communications, and working closely with clinical and non-clinical colleagues to ensure a positive client and patient journey.
You will be working a 40 hour week Monday to Friday between the hours of 8.30am and 7.30pm. The weekend rota is 1:4 Saturday and Sunday 8.30am to 1.30pm and you will have the Monday off in lieu.
You might be a great fit if...
We ask that you have experience in the veterinary profession due to the demanding role and responsibilities that our reception team undertake. You must be confident, have excellent communication skills, have a high capability for organisation and co-ordination to run a diary efficiently, have the client and patient at the for-front of everything you do and most of all be able to greet our clients with a big smile that makes them feel welcome.
How we'll support you
At IVC Evidensia, we’re committed to supporting your development and wellbeing from the very start of your career. You’ll benefit from:
What we offer our team
Corner House Vets, Herne Bay
20 Canterbury Road, Herne Bay, CT6 5DJ, United Kingdom
Animals treated
Dogs, cats & small pets