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Oversee the day-to-day administration and operational management of the practice
Lead, support and develop the reception and administrative teams
Manage staff rotas, annual leave planning and workforce scheduling to ensure appropriate practice cover
Coordinate recruitment activities, including advertising vacancies, arranging interviews, onboarding and induction
Support employee engagement, performance management and staff development initiatives
Work collaboratively with the Clinical Director and Head Nurse to deliver practice objectives and maintain high standards of service
Monitor key performance indicators and support the achievement of business goals
Ensure compliance with company policies, procedures and relevant regulatory requirements
Handle client feedback and support the resolution of complaints
Proven experience in a management role, ideally within healthcare, veterinary or another service-led environment
Strong people management skills, including performance management and team development
Excellent organisational skills with the ability to manage competing priorities
Experience managing change, complaints and complex situations with confidence
Strong communication and stakeholder management skills
A key leadership role with responsibility for operational performance and team culture
Clear career pathways with progression opportunities into senior practice or regional leadership roles
Ongoing learning and development through the inspiring vet care Academy to support your leadership and professional growth
A collaborative, values-led culture focused on care, community and continuous improvement
7 weeks’ holiday including bank holidays
Private medical insurance
Enhanced family leave and pay across maternity, paternity, adoption and surrogacy
Pension scheme
Cycle to Work and Green Car schemes (eligibility applies)
Retail discounts and cashback offers
Reduced-cost veterinary care for your own pets
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Practice Manager
Glenshane Veterinary Clinics, Maghera, Maghera, Northern Ireland & Isle of Man
Discipline: Leadership
Full Time, Flexible
Up to £37,000 DOE
At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.
We are seeking an experienced Practice Manager to join Glenshane Vets on a full-time basis.
Salary up to £37,000 DOE
Closing date: 28th August 2026 subject to change
Glenshane Veterinary Group, part of inspiring vet care, is seeking a Practice Manager to support our busy practices in Maghera, Fairhill and Dungiven. This is an excellent opportunity for a proactive operational leader who enjoys working alongside a large clinical team while supporting people, processes and performance to deliver outstanding patient and client care.
Working closely with the Clinical Director, Head Nurse and wider management team, you'll play a key role in the day-to-day running of the practices, leading the non-clinical team and helping to create a positive, efficient and collaborative working environment.
How You’ll Make a Difference
As Practice Manager, you will lead the non-clinical operations of the practice, working closely with clinical leadership to ensure efficient day-to-day running, strong team performance and an outstanding client experience.
You’ll be responsible for operational delivery, people management and compliance, while supporting the practice to achieve its performance, quality and service objectives. This role plays a key part in creating a positive culture and enabling clinical teams to deliver exceptional care.
Working Pattern
This is a full-time role working 40 hours per week across 4 or 5 days.
Key Responsibilities
You Might Be a Great Fit If...
You are an experienced people and operations manager with strong leadership capability. You’ll bring:
How We’ll Support You
At inspiring vet care, we’re committed to supporting you in a senior operational leadership role. When you join us, you’ll benefit from:
What We Offer Our Team
We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources.
Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.
Glenshane Veterinary Clinics, Maghera
1 Ballynahone Road, Maghera, Maghera, BT46 5DL, United Kingdom
Animals treated
Dogs, cats & small pets
Farm animals
Equine
Exotic Friendly
At IVC Evidensia we are a committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
Any questions before applying?
Speak to Margaret Bryson from our recruitment team who would be happy to help you with any questions you have before applying for this role.