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Booking appointments
Dealing with any queries
Taking payments
Dispensing medication
Interacting with customers
Excellent communication skills and a professional, welcoming manner
Experience in a customer-facing role, with a strong focus on service and attention to detail
The ability to manage multiple tasks effectively in a busy environment
A collaborative approach and willingness to support colleagues
A proactive attitude, with openness to feedback and learning
A key client-facing role within a supportive and collaborative practice team
Clear career pathways with progression opportunities within client care and practice leadership roles
Ongoing learning and development supported by experienced colleagues and practice teams
A values-led culture focused on care, community, and continuous improvement
6.6 weeks' annual leave
Additional annual leave for your birthday, which will be added to your holiday allowance
Increasing annual leave accrued through length of service
Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
Healthcare Cash Plan
Cycle to Work scheme
Learning and development opportunities via the inspiring vet care Academy
Pension scheme
Discounted staff pet care
Voluntary benefits: choose from a range of benefits to suit you
Access to discounts/cashback with hundreds of participating retailers
We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources.
Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.
Apply
Veterinary Receptionist
Academy Vet Centre, Stranraer, Stranraer, Scotland
Discipline: Non-clinical Support
Full Time
Role: Veterinary Receptionist
Location: Academy Vets, Stranraer
Contract: Full-Time, Permanent
At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.
We are a busy, mixed practice in the Southwest of Scotland where the grass is green and the sun always shines. We are located in a quiet rural town surrounded by beautiful countryside and surrounded by the sea with outdoor activities such as paddle boarding, hill walking and cycling on our doorstep. We have a good public transport network and are close proximity to the ferries to Ireland.
How You’ll Make a Difference
As a Receptionist, you will be the first point of contact for clients, playing a key role in delivering a welcoming, professional and compassionate experience at every interaction.
You'll support the smooth running of the practice by managing appointments, handling enquiries, supporting client communications and working closely with clinical and non-clinical colleagues to ensure a positive client and patient journey.
General responsibilities include:
Meeting and greeting clients
You'll support the smooth running of the practice by managing appointments, handling enquiries, supporting client communications and working closely with clinical and non-clinical colleagues to ensure a positive client and patient journey.
General responsibilities include:
Meeting and greeting clients
Dealing with any queries
Taking payments
Dispensing medication
Interacting with customers
This is a full-time permanent role working 40 hours per week.
You Might Be a Great Fit If...
You are a friendly, organised, and customer-focused individual who enjoys working as part of a team. You’ll bring:
How We’ll Support You
At inspiring vet care, we’re committed to supporting your development and wellbeing from the very start of your career. You’ll benefit from:
What We Offer Our Team
We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources.
Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.
Academy Vet Centre, Stranraer
6 Academy Street, Stranraer, Stranraer, DG9 7DR, United Kingdom
Animals treated
Dogs, cats & small pets
Farm animals
Equine
Exotic Friendly
Rabbit Friendly
Chicken Friendly