Orwell Veterinary Group is a well-established first-opinion veterinary practice located across three sites in Ipswich and the surrounding area. We are a kind and caring team who pride ourselves on excellent patient care. We work very well as a team and support each other where needed.

 

IVC Evidensia is the UK and Europe’s leading veterinary care group, made up of over 900 practices and referral hospitals, united by a shared purpose of happier animals, happier owners. 

 

At IVC Evidensia, we believe careers should be built without limits. Our people are supported to make more clinical impact, access more career opportunities, and play an active role in their local and professional communities. Through investment in learning, innovation, and wellbeing, we create environments where our teams can grow in confidence, capability, and fulfilment—at every stage of their career. 

 

 

As a Receptionist, you will be the first point of contact for clients, playing a key role in delivering a welcoming, professional, and compassionate experience at every interaction. 

 

You’ll support the smooth running of the practice by managing appointments, handling enquiries, supporting client communications, and working closely with clinical and non-clinical colleagues to ensure a positive client and patient journey. 

 

Greeting customers

Answering telephones

Taking payments

Updating records

Dealing with emails/reports

Keeping up to date with our Pet health Club sign-ups, cancellations, and yearly renewals.

Scheduling shifts and diary amendments

Maintaining the reception area

 

 

You are a friendly, organised, and customer-focused individual who enjoys working as part of a team. You’ll bring: 

 

 

 

At IVC Evidensia, we’re committed to supporting your development and wellbeing from the very start of your career. You’ll benefit from: 

 

 

 

Voluntary benefits: choose from a range of benefits to suit you 

Access to discounts/cashback with hundreds of participating retailers