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Veterinary Care Assistant

Clockhouse Veterinary Hospital, Stroud, Stroud, South West

Discipline: Clinical Support

Full Time

£12.21ph

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We are hiring!


At Clockhouse Vets we're excited to invite a passionate and friendly Veterinary Care Assistant to join our team! We are looking to recruit a Veterinary Care Assistant (VCA) who will provide a high standard of customer service and clinical care whilst promoting pet wellbeing and supporting the clinical team - a very important part of the role is to be passionate about animals! 

About the role


The role will be responsible for supporting the team with taking care of the wellbeing of pets by maintaining a clean and hygienic environment at all times, assisting with animal handling, working at reception and in our lab processing various tests taken by the vet and nursing team, providing support to the Veterinary nurses and Veterinary Surgeons as required. No day is ever the same so you can expect something different.

This is a 40-hour-per-week position, working between 8:00am and 7:30pm on a shift basis. Saturday mornings are worked on a rota, with time off in lieu provided. There are no out-of-hours (OOH) requirements for this role. Whilst this position is full time, we would be willing to look at part time also.

What we’re looking for in our Veterinary Care Assistant


We’re looking for an enthusiastic, motivated individual with a genuine love for animal care and welfare. The ideal candidate should thrive in a busy team environment and be confident working independently when needed. Previous experience in a veterinary practice (paid or voluntary) is highly desirable, along with a strong willingness to learn.

Our ideal candidate will also have:
  • Experience with animals or in healthcare would be an added advantage.
  • Strong communication skills and the ability to show empathy
  • Excellent customer service experience, with a professional approach to dealing with the public
  • A valid driving license, as travel between our 6 sites is required
  • Experience in animal welfare, including feeding, cleaning, medicating, and handling, with a solid understanding of animal welfare needs
  • Resilience to handle potentially emotional and distressing situations
  • A positive attitude and the ability to work well within a team
  • Strong organisational skills, with the ability to prioritize tasks and manage your workload efficiently
  • Previous experience in a veterinary environment is desirable

  • In addition to a competitive salary, you will benefit from:

     
  • 6.6 Weeks annual leave 
  • Additional annual leave for your birthday which will be added to your holiday allowance
  • Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay 
  • Cycle to work scheme 
  • Initiatives focused on employee wellbeing 
  • Non-accidental injury support 
  • Learning and development opportunities via the IVC Evidensia Academy 
  • Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers 
  • Pension scheme 
  • Discounted staff pet care


  • Clockhouse Veterinary Hospital, Stroud's logo

    Clockhouse Veterinary Hospital, Stroud

    Wallbridge, Stroud, Stroud, GL5 3JD, United Kingdom

    Animals treated

    Dogs, cats & small pets

    Apply