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Greet customers professionally and handle telephone inquiries promptly. Manage appointment scheduling, including booking, cancelling, and rearranging. Record, pass on, and follow up on enquiries. Process payments, including PDQ machine usage, and allocate on the system. Promote services, manage debt control, and cash up daily. Maintain a clean reception area and process clinic emails. Attend team meetings regularly.
6.6 weeks annual leave Additional annual leave for your birthday which will be added to your holiday allowance Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay Cycle to work scheme Initiatives focused on employee wellbeing Non-accidental injury support Learning and development opportunities via the IVC Evidensia Academy Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers Pension scheme Discounted staff pet care Apply
Veterinary Receptionist
South Wales Vets, Abertillery, Abertillery, Wales
Discipline: Non-clinical Support
Full Time
Up to £25,484.71 DOE
South Wales Vets are looking for an enthusiastic, reliable person to join our close-knit team. You will be our client's first point of contact, so a professional, courteous manner is essential.
Responsibilities
Be part of delivering veterinary excellence
We are a four-branch small animal practice located across South Wales at Abertillery, Blackwood, Risca and Newport. This role is based at our Abertillery site.
Our Practice is within a short drive of the Brecon Beacons, perfect for outdoor activities, hiking and exploring the beautiful countryside. We are also around 30 minutes from Cardiff.
We have a laboratory for in-house use, ultrasonography, capnography, digital X-ray, ECG and BP.
Working as part of a team of reception staff, alongside 2 Vets and 4 nurses, you will be an integral part of offering our clients the high level of service the practice is proud to provide.
Working pattern
We are looking for someone to join our team full-time, which consists of a 4-day working week. The hours are 8:30 am to 7 pm. You will also work a 1:4 Saturday rota from 9 am to 2 pm.
In addition to a competitive salary, you will benefit from:
South Wales Vets, Abertillery
52-54 Somerset Street, Abertillery, NP13 1DL, United Kingdom
Animals treated
Dogs, cats & small pets