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Greet clients and provide exceptional front-of-house service Handle incoming telephone calls and respond to client queries Process payments and manage insurance-related inquiries Respond to client emails professionally and efficiently Maintain the cleanliness and presentation of the reception and waiting areas
Excellent communication skills are essential Previous experience in client-facing roles is preferred but not required Ability to thrive in a fast-paced, busy environment A positive attitude and a strong commitment to providing top-tier patient and client care
6.6 Weeks annual leave Additional annual leave for your birthday which will be added to your holiday allowance Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay Cycle to work scheme Initiatives focused on employee wellbeing Non-accidental injury support Learning and development opportunities via the IVC Evidensia Academy Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers Pension scheme Discounted staff pet care
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Veterinary Receptionist
Downland Veterinary Group, Bognor Regis, Bognor Regis, South East
Discipline: Non-clinical Support
Part Time
Up to £17,910 DOE
We are looking for a friendly and organized individual to join our team, working across two clinics in Bognor and Chichester. As the face of our practice, you’ll play a key role in creating a welcoming atmosphere for clients and supporting the smooth running of our clinics. You will work closely with our dedicated vet and nursing teams to ensure the highest level of service for both clients and their pets.
Key Responsibilities:
About our group
Join our dedicated team of veterinary professionals, comprising 52 nursing staff, 22 vets, and 30 support staff within our group. We take pride in our commitment to continuous learning and development, with nursing certificate holders in areas such as medical nursing, feline nursing, emergency and critical care, surgical, and anaesthesia. As part of our team, you'll have the opportunity to collaborate with skilled colleagues and contribute to our culture of excellence and compassion.
Skills & Experience:
Work pattern
The shift pattern entails working Tuesday, Wednesday, and Thursday 2 pm - 7 pm, Friday 8 am – 7 pm and Saturday mornings 8:30 am – 1:30 pm.
The salary for this role is up to £17,910 depending on experience.
In addition to a competitive salary, you will benefit from:
As a BAME and LGBTQ+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
The closing date for this vacancy may be brought forward should we receive sufficient candidates. If you have not heard from us within 2 weeks from the closing date, please assume your application has been unsuccessful.
Downland Veterinary Group, Bognor Regis
118 Victoria Drive, Bognor Regis, PO21 2EJ, United Kingdom
Animals treated
Small animals