At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.

We are seeking an organised, personable Veterinary Administrator to join our team at Dragon Vets on a full-time basis.

Located in the heart of Cheltenham, renowned for horse racing and a thriving bar/restaurant scene, Dragon Vets is an established practice and has invested in specialist equipment including CT, DR, rigid/flexible endoscopy, high-end Doppler ultrasonography and well-equipped operating facilities including laparoscopic kits and TPLO kits, and much more. We have a team of 16 vets, 17 RVNS and 4 SVNs in various stages of their training.

How You’ll Make a Difference

We are seeking an organised, efficient and personable administrator to join our office team and support the practice manager. Responding to emails, client account queries, general staffing queries, and performing general administrative duties. Good IT skills are essential, as you will be required to use various applications and programmes.

Working Pattern

Up to 37.5 hour per week, Monday to Friday, however working hours can have some flexibility. working from our main Prestbury Park branch

You Might Be a Great Fit If...

You are a friendly, organised and customer-focused individual who enjoys working as part of a team. You’ll bring:

Excellent communication skills and a professional, welcoming manner

Experience in a customer-facing role, with a strong focus on service and attention to detail

The ability to manage multiple tasks effectively in a busy environment

A collaborative approach and willingness to support colleagues

A proactive attitude, with openness to feedback and learning

How We’ll Support You

At inspiring vet care, we’re committed to supporting your development and wellbeing from the very start of your career. When you join us, you’ll benefit from:

A key client-facing role within a supportive and collaborative practice team

Clear career pathways with progression opportunities within client care and practice leadership roles

Ongoing learning and development supported by experienced colleagues and practice teams

A values-led culture focused on care, community and continuous improvement

What We Offer Our Team

6.6 weeks' annual leave plus your birthday off

Increasing holiday allowance based on length of service

Enhanced family-friendly policies, including maternity, paternity, adoption, shared parental and surrogacy pay

Employee wellbeing initiatives including Healthcare Cash Plan and Cycle to Work salary sacrifice schemes, subject to eligibility criteria

Learning and development opportunities via the inspiring vet care Academy

Pension scheme

Discounted veterinary care

Voluntary benefits including Green Cars salary sacrifice scheme and access to discounts and cashback with hundreds of participating retailers

We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources.

 

Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.