Veterinary Receptionist

Oaks Veterinary Centre, Largs, Largs, Scotland

Discipline: Non-clinical Support

Part Time

Up to £23,212.27 per annum

At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.

We are seeking an organised, personable Receptionist to join our team at Oaks Vets on a part-time basis covering maternity leave for 12 months.

Our greatest asset is our team. Our experienced team of veterinary surgeons is supported by a dedicated team of nurses and support staff. We all pride ourselves on providing the highest level of patient care and customer service. We have a reception team of 11 working over 3 practices in Ayrshire, Saltcoats, Largs and Dundonald.

How You’ll Make a Difference

As a Receptionist, you will be the first point of contact for clients, playing a key role in delivering a welcoming, professional and compassionate experience at every interaction.

You’ll support the smooth running of the practice by managing appointments, handling enquiries, supporting client communications and working closely with clinical and non-clinical colleagues to ensure a positive client and patient journey.

Working Pattern

We are looking for someone to work 40 hours over 5 days. It will include 1 Saturday mornings in 4 in our Largs practice.

Key Responsibilities

Answering phone calls

Triage emergency phone calls

Scheduling appointments

Updating patient records

Dispensing medications

Processing payments/banking

Dealing with outstanding accounts

Maintain cleanliness of reception, consult rooms and communal areas

You Might Be a Great Fit If...

You are a friendly, organised and customer-focused individual who enjoys working as part of a team. You’ll bring:

Excellent communication skills and a professional, welcoming manner

Experience in a customer-facing role, with a strong focus on service and attention to detail

The ability to manage multiple tasks effectively in a busy environment

A collaborative approach and willingness to support colleagues

A proactive attitude, with openness to feedback and learning

How We’ll Support You

At inspiring vet care, we’re committed to supporting your development and wellbeing from the very start of your career. When you join us, you’ll benefit from:

A key client-facing role within a supportive and collaborative practice team

Clear career pathways with progression opportunities within client care and practice leadership roles

Ongoing learning and development supported by experienced colleagues and practice teams

A values-led culture focused on care, community and continuous improvement

What We Offer Our Team

6.6 weeks' annual leave plus your birthday off

Increasing holiday allowance based on length of service

Enhanced family-friendly policies, including maternity, paternity, adoption, shared parental and surrogacy pay

Employee wellbeing initiatives including Healthcare Cash Plan and Cycle to Work salary sacrifice schemes, subject to eligibility criteria

Learning and development opportunities via the inspiring vet care Academy

Pension scheme

Discounted veterinary care

Voluntary benefits including Green Cars salary sacrifice scheme and access to discounts and cashback with hundreds of participating retailers

We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources.

Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.

Oaks Veterinary Centre, Largs

2-4 Lade Street, Largs, KA30 8AZ, United Kingdom

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Animals treated

Dogs, cats & small pets

Exotic Friendly

Rabbit Friendly

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