Practice Manager

Oakmount Vets - Burnley, Burnley, North West

Discipline: Leadership

Full Time

Up to £45,000 pa DOE

We have an exciting opportunity for a people-focused and motivated Practice Manager to join us in a new role working across two IVC brands, Oakmount Vets and Kingsway Veterinary Hospital. You will closely with the Director of Practice and be supported by a wider management team.

This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys working with people, and is quick to learn.

Situated in Burnley, Lancashire Oakmount Vets has been providing exceptional veterinary care to the community for over 60 years. A busy, small animal practice it is well equipped with 5 consulting rooms, 2 theatres, digital and dental radiography, in house Lab and offers orthopaedic and laparoscopic surgeries and ultrasonography.

Kingsway Veterinary Hospital has been providing exceptional veterinary care for more than 80 years, successfully combining a traditional ethos of compassionate care with progressive, modern medicine. The hospital is equipped with an extensive range of modern facilities, including

At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.

How You’ll Make a Difference

As Practice Manager, you will lead the non-clinical operations of the practice, working closely with clinical leadership to ensure efficient day-to-day running, strong team performance, and an outstanding client experience.

You’ll be responsible for operational delivery, people management, and compliance, while supporting the practice to achieve its performance, quality, and service objectives. This role plays a key part in creating a positive culture and enabling clinical teams to deliver excellent care.

This is a full-time role working 40 hours per week, Monday to Friday.

You Might Be a Great Fit If...

You are an experienced people and operations manager with strong leadership capability. You’ll bring:

Proven experience in a management role, ideally within healthcare, veterinary, or service-led environments

Strong people management skills, including performance management and team development

Good operational and organisational capability, with the ability to manage competing priorities

Experience handling complaints, change, and complex situations with confidence

Strong communication and stakeholder management skills

How We’ll Support You

At inspiring vet care, we’re committed to supporting you in a senior operational leadership role. When you join us, you’ll benefit from:

A key leadership role with responsibility for operational performance and team culture

Clear career pathways with progression opportunities into senior practice or regional leadership roles

Ongoing learning and development via the IVC Evidensia Academy to support leadership and professional growth.

A collaborative, values-led culture focused on care, community, and continuous improvement

What We Offer Our Team

6.8 weeks’ holiday including bank holidays
Private medical insurance
Enhanced family leave and pay across maternity, paternity, adoption and surrogacy

Pension scheme

Cycle to Work and Green Car schemes (eligibility applies)
Retail discounts and cashback offers
Reduced-cost veterinary care for your own pets

We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources.

Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.

Oakmount Vets - Burnley

Trafalgar Street, Burnley, Burnley, BB11 1TP, United Kingdom

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Animals treated

Dogs, cats & small pets

Rabbit Friendly

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At IVC Evidensia we are a committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.

Any questions before applying?

Speak to Susan Todd from our recruitment team who would be happy to help you with any questions you have before applying for this role.

Lead Talent Partner

Susan Todd

susan.todd@ivcevidensia.com