Are you passionate about delivering exceptional client care and supporting a busy veterinary team's success? We’re looking for a friendly, organised, and proactive Receptionist/Administrator to join our dedicated team at our small animal practice in Exmouth.
About Us
We’re a happy, supportive, and progressive practice with a loyal client base and a close-knit clinical team. Our practice is growing, and we’re excited to expand our reception team with someone who brings experience, positivity, and a genuine passion for veterinary care. We encourage ongoing training and development, and we love getting involved in charity events and team socials—because caring for pets is even better when we enjoy it together.
Your Role
As a key point of contact for our clients, you’ll help ensure every visit runs smoothly and every owner feels welcomed and reassured. This is a varied role where no two days are the same, and your organisational skills and veterinary knowledge will make a real impact.
Key Responsibilities
Greeting and assisting clients with warmth and professionalismHandling phone and email enquiries efficientlyManaging appointments and administrative tasks accuratelySupporting the clinical team with day-to-day coordinationHelping maintain a smooth flow throughout the practice
What We’re Looking For
Experience in the veterinary field (ideal for an experienced veterinary nurse looking for a new challenge)Excellent communication and interpersonal skillsStrong attention to detail and confidence with computer systemsA calm, caring, and proactive approachA genuine enthusiasm for helping people and their pets
Hours & Salary
32 hours per week — days and times can be discussed
In addition to a competitive salary, you will benefit from:
6.6 weeks annual leave Additional annual leave for your birthday which will be added to your holiday allowanceEnhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay Cycle to work scheme Initiatives focused on employee wellbeing Non-accidental injury support Learning and development opportunities via the IVC Evidensia Academy Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers Pension scheme Discounted staff pet care