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Oversee the day-to-day administration and operational management of the practice
Lead and support the reception and administrative teams
Manage staff rotas, annual leave planning and workforce scheduling to ensure appropriate practice coverage
Coordinate recruitment activities, including advertising vacancies, arranging interviews, onboarding and induction of new team members
Support employee engagement, performance management and staff development initiatives
Work collaboratively with the Clinical Lead and Head Nurse to deliver practice objectives and maintain high standards of service
Monitor key performance indicators and support the achievement of business goals
Ensure compliance with company policies, procedures and relevant regulatory requirements
Handle client feedback and support the with complaint’s
Working 40hrs a week over 4 or 5 days, will also consider part time
Proven experience in a management role, ideally within healthcare, veterinary, or service-led environments
Strong people management skills, including performance management and team development
Good operational and organisational capability, with the ability to manage competing priorities
Experience handling complaints, change, and complex situations with confidence
Strong communication and stakeholder management skills
A key leadership role with responsibility for operational performance and team culture
Clear career pathways with progression opportunities into senior practice or regional leadership roles
Ongoing learning and development via the IVC Evidensia Academy to support leadership and professional growth.
A collaborative, values-led culture focused on care, community, and continuous improvement
6.6 weeks’ holiday including bank holidays
Private medical insurance
Enhanced family leave and pay across maternity, paternity, adoption and surrogacy
Pension scheme
Cycle to Work and Green Car schemes (eligibility applies)
Retail discounts and cashback offers
Reduced-cost veterinary care for your own pets
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Practice Manager - Rowe Veterinary Group
Rowe Veterinary Group, Yate, Yate, South West
Discipline: Leadership
Full Time, Part Time, Flexible
Up to £34,000 DOE
Practice Manager - 12 month FTC
Salary up to £34,000 DOE
Closing date 1st July 2026 subject to change
At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.
Rowe Veterinary Group part of inspiring vet care are seeking a Branch Manager on a 12-month FTC to lead the operational and administrative functions of our busy veterinary practice in Yate & small Cat Clinic, just outside Bristol. As part of a larger veterinary group, this is an excellent opportunity for a proactive manager who enjoys working within a large clinical team and supporting both people and processes to deliver outstanding patient and client care.
Working closely with the Clinical Lead and Head Nurse, you will play a key role in ensuring the smooth day-to-day running of the practice, leading the non-clinical team and helping to create a positive and efficient workplace for colleagues and clients alike.
How You’ll Make a Difference
As Practice Manager, you will lead the non-clinical operations of the practice, working closely with clinical leadership to ensure efficient day-to-day running, strong team performance, and an outstanding client experience.
You’ll be responsible for operational delivery, people management, and compliance, while supporting the practice to achieve its performance, quality, and service objectives. This role plays a key part in creating a positive culture and enabling clinical teams to deliver excellent care.
Key Responsibilities
Working Pattern
You Might Be a Great Fit If...
We are looking for an organised and confident manager who can balance operational priorities while building strong relationships with colleagues across the practice. You’ll bring:
How We’ll Support You
At inspiring vet care, we’re committed to supporting you in a senior operational leadership role. When you join us, you’ll benefit from:
What We Offer Our Team
We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources.
Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.
Rowe Veterinary Group, Yate
9 Station Road, Yate, Yate, BS37 5HT, United Kingdom
Animals treated
Dogs, cats & small pets
Exotic Friendly
At IVC Evidensia we are a committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
Any questions before applying?
Speak to Margaret Bryson from our recruitment team who would be happy to help you with any questions you have before applying for this role.