Sheriffs Highway Vets, Gateshead, Gateshead, North East

Discipline: Non-clinical Support

Part Time

Up to £18,984.32 per annum

Role: Veterinary Receptionist

Location: Sheriff's Highway Vets, Gateshead

Contract: Part-Time, Permanent

At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.

Sheriffs Highway Vets is ideally located within easy commuting distance to the Newcastle City Centre renowned for its culture, the north east coast and beautiful countryside of Durham and Northumberland. The main location of Sheriffs Highway Vets is located in Gateshead. We also have branches in Sunderland and Crawcrook which perform their own ops and procedures and also have a consulting only branch in Whickham.
We have digital radiography, dental radiography, flexible and rigid endoscopes, in house lab including haematology, biochemistry and EPOC machines, excellent ultrasound machine with doppler and a wide range of specialised equipment for performing most soft tissue, orthopaedic.  and endoscopy surgeries including Laparoscopy. We have a dedicated and specialised OOH emergency and critical care team.

How You’ll Make a Difference

As a Receptionist, you will be the first point of contact for clients, playing a key role in delivering a welcoming, professional and compassionate experience at every interaction.

You’ll support the smooth running of the practice by managing appointments, handling enquiries, supporting client communications and working closely with clinical and non-clinical colleagues to ensure a positive client and patient journey.

Key responsibilities may include:
Welcoming clients and patients to the practice
Handling telephone enquiries and booking appointments
Managing the reception desk and client records
Processing payments and admin tasks
Supporting the veterinary and nursing teams

Working pattern

This is a part-time permanent role working 28.63 hours per week over 3 days. There will also be one in two Saturday mornings.

You Might Be a Great Fit If...

You are a friendly, organised and customer-focused individual who enjoys working as part of a team. You’ll bring:

How We’ll Support You

At inspiring vet care, we’re committed to supporting your development and wellbeing from the very start of your career. When you join us, you’ll benefit from:

What We Offer Our Team

We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources.

Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.