We are seeking a confident and enthusiastic Head Veterinary Receptionist to lead our exceptional team of receptionists at Kingston Vets. You will be based across our two sites in the picturesque regions of Somerset and Dorset. This role is based across both our fantastic sites in Yeovil and Sherborne.
Duties include;
Supporting the team to deliver an exceptional customer experience Involvement with various aspects of training and ensuring the team are confident in all aspects of their roleRecruitment - assist with interviewing and carrying out inductions for all new startersAssisting with rotas, sorting holiday/sickness cover and monthly submissions for payrollManaging the diary Fire Marshall duties and Health & SafetySupporting the Practice Director as requiredWorking collaboratively with the clinical teams
More about you
The ideal candidate will have previous managerial experience, be approachable, and demonstrate excellent problem-solving skills and a proactive mindset. We are looking for someone who leads by example and is dedicated to working alongside the team each week to foster collaboration and excellence. A passion for working with both people and their pets is essential! Veterinary experience would be great however we are open to applicants from similar industries or with transferable skills.
Your shift pattern
You will work 40 hours per week Monday – Friday, with some inclusion in weekend work on a rota based on business needs.
In addition to a competitive salary, you will benefit from:
6.6 weeks annual leave Additional annual leave for your birthday which will be added to your holiday allowanceEnhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay Cycle to work scheme Initiatives focused on employee wellbeing Non-accidental injury support Learning and development opportunities via the IVC Evidensia Academy Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers Pension scheme Discounted staff pet care