Hamilton Specialist Referrals is looking for a proactive and detail-oriented Facilities and Operations Assistant to help ensure the smooth running of our hospital. This role is ideal for someone with a strong interest in operations, facilities management, and health and safety, particularly within a clinical environment.

In this role, you will collaborate with the Central Facilities Manager to enhance hospital efficiency, reduce operating costs, and increase productivity. You will ensure that operational standards are met across the hospital and support the wider team with daily activities. Key responsibilities include overseeing the general upkeep and maintenance of the hospital and its outdoor areas, ensuring compliance with health and safety regulations, and managing non-clinical equipment orders. You will also handle cleaning services, security, waste disposal, and car parking in coordination with the Central Facilities Manager. Additionally, you’ll track maintenance costs, monitor energy efficiency to meet budget targets, and ensure compliance with safety protocols, such as weekly fire tests and annual evacuations. You will also liaise with contractors, oversee their visits, troubleshoot basic IT issues, and facilitate communication between the hospital team and external service providers.

Situated just outside of High Wycombe (J4, M40), Buckinghamshire, Hamilton Specialist Referrals (HSR) is a purpose-built, state-of-the-art veterinary hospital that provides the latest in specialist treatments for cats and dogs, supported by an exceptional rehabilitation and physiotherapy facility. 

The hospital is operational 24 hours a day, 365 days a year, and can offer the most advanced treatment options available for Orthopaedic, Neurology, Soft Tissue, Oncology, and Internal Medicine cases. Despite working within such a large team, we pride ourselves on maintaining a friendly and supportive culture with a focus on development, clinical excellence, and gold-standard patient care.

We are looking for a proactive and detail-oriented individual with experience in a clinical environment, although this is not essential. Knowledge of operational processes and relevant health and safety regulations is preferred. The ideal candidate will have strong organisational skills, attention to detail, and financial acumen to support sound decision-making. Proficiency in MS Office is required, along with the ability to troubleshoot basic IT issues. Excellent communication skills are essential, as the role involves building strong relationships with both internal teams and external contractors. 

This full-time role consists of 40 hours per week, this can be split over 4 or 5 days. The hours will be worked within the practice opening hours which are 7:30am – 8pm Monday to Friday, to meet hospital needs. There are no weekends or out of hours requirements for this role.  

We recognise that our people are fundamental to the success of our business. Investing in our people, premises and processes is at the heart of what we do. 

In addition to a competitive salary of up to £27,000 per annum (DOE), you will benefit from:

At IVC Evidensia we are a committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.