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Greeting clients
Answering phones
Registering clients
Making appointments
Taking payments
Dispensing medication
Managing incoming emails and promoting our preventative health plans
Excellent communication skills and a professional, welcoming manner
Experience in a customer-facing role, with a strong focus on service and attention to detail
The ability to manage multiple tasks effectively in a busy environment
A collaborative approach and willingness to support colleagues
A proactive attitude, with openness to feedback and learning
A key client-facing role within a supportive and collaborative practice team
Clear career pathways with progression opportunities within client care and practice leadership roles
Ongoing learning and development supported by experienced colleagues and practice teams
A values-led culture focused on care, community, and continuous improvement
6.6 weeks' annual leave FTE
Additional annual leave for your birthday, which will be added to your holiday allowance
Increasing annual leave accrued through length of service
Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
Healthcare Cash Plan
Cycle to Work scheme
Learning and development opportunities via the IVC Evidensia Academy
Pension scheme
Discounted staff pet care
Voluntary benefits: choose from a range of benefits to suit you
Access to discounts/cashback with hundreds of participating retailers
Apply
Veterinary Receptionist
Village Vets & Meadowbank, Liverpool Road, Buckley, Wales
Discipline: Non-clinical Support
Part Time
Role: Veterinary Receptionist
Location: Village Vets & Meadowbank, Liverpool Road
Contract: Part-Time, Maternity Leave (12 months)
Village Vets now employs over 30 staff. We are extremely proud of our nursing team, which is comprised of a large number of qualified nurses who take their own clinics, including weight clinics, diabetic clinics, puppy parties and healthy pet checks.
Our veterinary team is very diverse and includes vets with special interests in orthopaedics, soft tissue surgery, ultrasonography and behaviour. Our vets have excellent working relationships with local referral practices and regularly undertake further training courses to enhance their knowledge.
The Buckley practice is credited with hospital status and has state-of-the-art facilities, including three surgical suites, digital x-ray and endoscopy equipment and an ultrasound machine that is identical to that used in human hospitals. There are separate cat and dog kennels, isolation kennels for infectious patients and an in-house laboratory where blood and other samples can be processed the same day.
IVC Evidensia is the UK and Europe’s leading veterinary care group, made up of over 900 practices and referral hospitals, united by a shared purpose of happier animals, happier owners.
At IVC Evidensia, we believe careers should be built without limits. Our people are supported to make more clinical impact, access more career opportunities, and play an active role in their local and professional communities. Through investment in learning, innovation, and wellbeing, we create environments where our teams can grow in confidence, capability, and fulfilment—at every stage of their career.
How you'll make a difference
Your role will include:
This is a part-time role working 30 hours per week. There will be a range of shifts between the hours of 8:00am to 7:00pm.
You might be a great fit if...
You are a friendly, organised, and customer-focused individual who enjoys working as part of a team. You’ll bring:
How we'll support you
At IVC Evidensia, we’re committed to supporting your development and wellbeing from the very start of your career. You’ll benefit from:
What we offer our team
Village Vets & Meadowbank, Liverpool Road
Liverpool Road, Buckley, Buckley, CH7 3LX, United Kingdom
Animals treated
Dogs, cats & small pets
Exotic Friendly