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Veterinary Receptionist

Oaklawns Veterinary Surgery, Carlow

Discipline: Non-clinical Support

Full Time

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Receptionist – Oaklawns Veterinary Surgery, Carlow
Join our friendly and supportive team at Oaklawns Veterinary Surgery!


We are looking for a Veterinary Receptionist to join our team at Oaklawns Veterinary Surgery in Carlow. If you’re a friendly, organised, and reliable individual with a passion for customer service, this could be the perfect opportunity for you. We’re open to full-time or part-time applicants for this varied and fast-paced role.


About the Role:


As a Veterinary Receptionist, you will play a key role in ensuring the smooth running of the surgery. Your responsibilities will include:

  • Managing busy phone lines and scheduling appointments efficiently.
    Handling email correspondence and client inquiries professionally.
    Processing payments and assisting with account and insurance queries.
    Managing stock levels and ensuring the surgery is clean, organised, and well-stocked.
    Providing administrative support to the team.
    Assisting clinical staff with non-clinical animal handling during consultations when necessary.

  • Key Skills & Experience:


  • Previous reception or customer service experience (experience in a veterinary or medical setting is a bonus but not essential).
    Strong communication skills and a passion for delivering excellent client care.
    Excellent IT proficiency (Excel, Word, Outlook).
    Strong organisational skills and a proactive, detail-oriented attitude.
    Full training will be provided on-site, so this is a fantastic opportunity to build your skills and knowledge in a supportive environment.

  • Working Hours & Benefits:

    Full-time role: 42 hours per week over 5 days (Tuesday to Saturday).
        Shifts:
                   Tuesday to Friday: Shift 1 – 8:30am to 6:00pm, or Shift 2 – 9:00am to 6:30pm.
                   Saturday: 8:30am to 5:00pm.

  • 1 hour for lunch every day.
    No Sundays, Bank Holidays, or OOH work.
    TOIL (Time Off In Lieu) for overtime.
    Salary: Up to €14.15 per hour depending on experience.

  • About Oaklawns Veterinary Surgery:


    Oaklawns Veterinary Surgery is a thriving, first-opinion mixed practice located just 5 minutes from Carlow town centre. Our practice is proud to be part of the local community and dedicated to providing high-quality care. We are growing, particularly on the small animal side, while still maintaining a varied mixed caseload.

    You’ll be joining a close-knit, supportive team consisting of 5 veterinary surgeons, 3 veterinary nurses, and 3 support staff, all of whom work collaboratively to provide the best care for our clients and their pets.
     

    Why Join Us?


    A supportive and friendly working environment with a team that values collaboration, full training provided to ensure you thrive in your role, a healthy work-life balance with no Sundays or OOH work, competitive salary and opportunities to grow within the practice.


    How to Apply:


    If you are passionate about delivering excellent customer care and want to be part of a dedicated veterinary team, apply today.
    Join Oaklawns Veterinary Surgery and make a difference in the lives of pets and their owners!
     

    Benefits – subject to pro rata  

    We offer a competitive salary along with great benefits, including: 

  • Leave: Annual Leave, Birthday Leave, Paid Maternity, Paternity, Bereavement, and Sick Leave 
    Wellbeing: Cycle to Work Scheme, EAP Access, Free Flu Jabs, Discounts (Retail & Virtual Gym), & Access to Company Programmes (LGBTQ+, Wellbeing, etc.) 
    Career Development: Career Progression, Leadership Academy, Annual Pay Reviews 
    Financial Support: Employer Pension Contributions, Discounted Staff Pet Veterinary Fees 
  • Oaklawns Veterinary Surgery's logo

    Oaklawns Veterinary Surgery

    Old Dublin Road, Rathnapish, Carlow, R93 PC56, Ireland

    Animals treated

    Dogs, cats & small pets

    Apply