Our response to the CMA's Provisional Decision Report

October 15, 2025

We are incredibly proud of the work our clinical teams do every day. The rise in vet bills over the past decade reflects major advances in capabilities, diagnostics and treatments, and a response to customer demands for advanced care for their pets, and significant increases in operating costs. Over the last 5 years, IVC Evidensia has invested over £200m in the UK in our clinics, equipment, and training our people, and invested significantly in increased salaries and benefits. 

Our Pet Health Club is a great value subscription model, focused on preventative care. Dog owners can currently save up to £419 per year, with cat owners saving up to £350, on consultations, vaccinations, and routine treatments. 

We have long advocated for a complete overhaul of the outdated Veterinary Surgeons Act given the advances of the profession, and are pleased the CMA are recommending this as a priority for the government. While we already comply with a number of the CMA’s proposals, the full package will inevitably increase the administrative burden for the veterinary sector.