I began my journey with IVC at Orwell Veterinary Group in January 2018 where I joined as a veterinary surgeon, and moved into a Clinical Director role there in Summer 2018. I spent four years as Clinical Director before moving into the Area Director role in January 2022 following the birth of my second son.

What motivated you to continue developing your career within IVC?

Ever since joining IVC I have felt part of a company on an exciting and engaging journey – and I wanted to be part of that. I believe that all the work that we do is driving us to be the best veterinary business in the UK. I have been supported through every step of my career and feel confident that this is a company where there is true career progression.

How did your perspective change as you moved from clinical practice into a leadership role?

Moving from the clinical role to an area role changed my outlook mainly as I had to scale up my focus. I had to move from supporting and leading a single practice to leading multiple sites, all of which work differently. It has taken three years to build an exceptional area where all my teams work collaboratively and support one another.
 

What does a typical day or week look like for you as an Area Director?

I spend the majority of my week being in practice, although my ways of working are under constant review to try and enable me to spend more time with all my practice teams (not just their leaders). This is tricky, so this year I am creating an area colleague forum where I hope to have more one-to-one time with representatives from my teams.

How do you support and empower your teams across your region?

I try to develop a culture of challenge and support. It is helpful that I have previously been a leader in practice. What do you think are the key qualities of an effective leader in the veterinary profession? Effective leaders embrace our six leadership behaviours. I am very fortunate that many members of my leadership team are strong veterinary leaders – this helps to drive a great group of single accountable leaders in my area.

Can you share a memorable moment or achievement from your time at IVC that stands out to you?

The recent win of Central Support of the Year. I was blown away by the nomination, but when I was announced as the winner I was overwhelmed to be recognised and to know that the ways I currently support my team are working

What advice would you give to vets who are interested in progressing into leadership roles?

Do it! Take opportunities in your area to take on wider leadership roles and responsibilities. Talk to your Area Director about opportunities to create a career development plan and set up coaching meetings. I am doing this with a vet from my area and I hope this is something that we can do more of in the future to help support